🔐 Privacy Policy – Kamakshe Laundry & Dry Clean

Effective Date: 02/05/2025

At Kamakshe Laundry & Dry Clean, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services through our website, mobile app, or in-store.

📥 Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, phone number, email address, and address.
• Order Information: Type of garments, pickup/delivery preferences, order history.
• Payment Information: Card details, UPI IDs, or wallet transactions (processed through secure third-party gateways).
• Device Information: IP address, device type, browser type, and app usage behavior.

🧺 How We Use Your Information

We use the information we collect to:

• Process and manage laundry orders
• Arrange pickups and deliveries
• Send order confirmations, invoices, and notifications
• Respond to customer service requests
• Improve our services and customer experience

🤝 Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Delivery Partners for service fulfillment
• Payment Gateways for secure transactions
• IT & Support Vendors to maintain system functionality
• Law Enforcement when required by applicable law or legal process

🔒 Data Security

We implement industry-standard security measures including:

• Secure Socket Layer (SSL) encryption
• Regular malware scanning
• Access control and staff confidentiality agreements

Your payment details are processed securely by third-party providers and are not stored on our servers.

📱 Your Choices & Rights

• You can access, update, or delete your personal data anytime by contacting us.
• You may opt out of promotional messages by clicking “Unsubscribe” or contacting support.
• We comply with all applicable data protection laws (such as GDPR/India's IT Act as applicable).

🧾 Retention of Information

We retain your data for as long as your account is active or as needed to comply with our legal obligations and for dispute resolution.

📩 Contact Us

For any questions or concerns regarding this Privacy Policy or your data, please contact:

Kamakshe Laundry & Dry Clean
Email: support@kamakshe.com
Phone: +91-7674909818